Contacts
If you need to get in touch with the team behind uni-swap.io, please use the contact details below.
General inquiries
For general questions about the website, content feedback, corrections, or business-related communication:
What we can help with
You can contact us regarding:
- factual corrections or content updates
- broken pages or technical issues on the site
- privacy-related requests
- questions about our published policies
- general editorial feedback
What we cannot help with
uni-swap.io is an informational website and does not provide account-based exchange services. We cannot:
- process crypto transactions
- recover lost funds
- reverse blockchain transfers
- access third-party exchange accounts
- provide wallet support for services we do not operate
- guarantee token prices, rates, or execution times on external platforms
If your issue concerns a payment, exchange, KYC review, or wallet transaction carried out through a third-party provider, please contact that provider directly.
Response times
We aim to respond to legitimate inquiries within 2 to 5 business days. Response times may vary depending on the nature of the request and current workload.
Compliance and legal notices
For privacy or legal matters, please include enough detail for us to identify the page, issue, or request. If you are making a data-related request, please contact us from the email address relevant to your inquiry where possible.